Help Center

FAQ | Frequently Asked Questions

My order

How can I place my order? How can I pay?

My order won't go through, what should I do?

Where is my order confirmation?

I just placed my order. Can I add another item to it?

Why was my order canceled?

Shipping questions

I only received one item from my order. Where is the rest of my order?

When will my order ship?

Will I have to pay international taxes & duties?

I still haven't received my order! Where is it?

How long will I have to wait to receive my order?

General questions

Where can I use my discount code?

I could not find an answer to my problem here. What can I do?